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Given that the post was originally written for eHow.com in 2010, it's a fairly safe bet that Leigh correctly assumed that the OQ wanted to decrease the display size, not the storage size. You never know, though...
Vera's problems seem to be two-fold: first, she zeroed in on a single browser and second, she was constrained by Demand Media's minimum word count. Leigh managed to spit out 200-plus words, even though she could probably have answered the question in a simple, seven-word sentence:
Use the keyboard shortcut CTRL- (control-minus).
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"Open an Internet Explorer web browser by clicking on the its [sic] icon on your computer desktop. If you do not have the Internet Explorer web browser, you can download it from the Microsoft website."That's even though, by the time she wrote this, IE usage was already plummeting as Google Chrome® became more popular (and Firefox was holding its own). Leigh never even mentions other browsers or, for that matter, other operating systems – just IE on Windows. So much for her fellow English majors who were bragging about their iMacs...
¹ The original has been deleted by Leaf Group, but can still be accessed using the Wayback machine at archive.org. Its URL was ehow.com/how_5890033_reduce-size-pages.html
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